Personal

CB #3490 Voice: 919-962-8407 Kenan-Flagler Business School Fax: 919-962-6949 University of North Carolina E-mail: ajm@unc.edu Chapel Hill, NC 27599-3490 Web: public.kenan-flagler.unc.edu/faculty/merserea

Research interests: dynamic optimization; information-sensitive decision making; applications in retail operations, e-commerce, and revenue management; relationships in service systems.

Education

Massachusetts Institute of Technology Ph.D. in Operations Research, 2003. Dissertation title: “Dynamic Optimization for Adaptive Customized Marketing” Dissertation committee: Dimitris Bertsimas (advisor), Nitin Patel, John Tsitsiklis.

Princeton University B.S.E in Electrical Engineering, summa cum laude, 1996. Certificate in Engineering and Management Systems, 1996.

Professional Experience

Kenan-Flagler Business School, University of North Carolina, Chapel Hill, NC, USA Associate Professor of Operations 2013 – present Sarah Graham Kenan Scholar 2010 – present Assistant Professor of Operations, Technology, and Innovation Management 2007 – 2013

Graduate School of Business, University of Chicago, Chicago, IL, USA Assistant Professor of Operations Management 2003 – 2007

Sloan School of Management, Massachusetts Inst. of Technology, Cambridge, MA, USA Graduate Student, Research Assistant, Teaching Assistant 1998 – 2003

Goldman, Sachs & Company, New York, NY, USA Analyst, Fixed Income Research Department 1996 – 1998

Honors

2009 Manufacturing and Service Operations Management Best Paper Award for “Retail Inventory Management when Records are Inaccurate” with Nicole DeHoratius and Linus Schrage.

Weatherspoon Award for Excellence in MBA Teaching, awarded by Kenan-Flagler Business School, 2011. Awarded to one faculty member annually.

Award for Teaching Excellence from the Executive MBA Weekend Class of 2014, Kenan-Flagler Business School. Awarded to one faculty member annually.

Outstanding Instruction in the MBA Core Curriculum, awarded by Kenan-Flagler Business School MBA Classes of 2015, 2014, 2013, 2011, 2009. Awarded to one faculty member annually.

Oustanding Dedication in the MBA Core Curriculum, awarded by Kenan-Flagler Business School MBA Class of 2010. Awarded to one faculty member annually.

Bibliography

Peer-Reviewed Journal Publications

Mersereau, A. J. 2015. Demand Estimation from Censored Observations with Inventory Record Inaccuracy. Forthcoming in Manufacturing and Service Operations Management.

Gallien, J., A. J. Mersereau, A. Garro, A. Dapena Mora, M. N´ovoa Vidal. 2015. Initial Shipment Decisions for New Products at Zara. Operations Research 63 (2) 269–286. • Featured in UNC Kenan-Flagler’s ROI magazine. (“That’s Sooo Last Week,” Fall 2014) Mersereau, A. J. 2013. Information-Sensitive Replenishment when Records Are Inaccurate. Production and Operations Management 22 (4) 792-810.

Adelman, D., A. J. Mersereau. 2013. Dynamic Capacity Allocation to Customers Who Remember Past Service. Management Science 59 (3) 592-612.

Mersereau, A. J., D. Zhang. 2012. Markdown Pricing with Unknown Fraction of Strategic Customers. Manufacturing and Service Operations Management 14 (3) 355-370.

Mersereau, A. J., P. Rusmevichientong, J. N. Tsitsiklis. 2009. A Structured Multiarmed Bandit Problem and the Greedy Policy. IEEE Transactions on Automatic Control 54 (3) 2787-2802.

Adelman, D., A. J. Mersereau. 2008. Relaxations of Weakly Coupled Stochastic Dynamic Programs. Operations Research 56 (3) 712-727.

DeHoratius, N., A. J. Mersereau, L. Schrage. 2008. Retail Inventory Management when Records Are Inaccurate. Manufacturing and Service Operations Management 10 (2) 257-277. • Winner of M&SOM journal’s 2009 Best Paper Award. • Featured in UNC Kenan-Flagler’s ROI magazine. (“Retailers’ Dirty Little Secret: Inventory discrepancies can cost retailers money in lost sales,” Spring 2010)

Bertsimas, D., A. J. Mersereau. 2007. A Learning Approach for Interactive Marketing to a Customer Segment. Operations Research 55 (6) 1120-1135.

Book Chapter

Chen, L. and A. J. Mersereau. 2015. Analytics for Operational Visibility in the Retail Store: The Cases of Censored Demand and Inventory Record Inaccuracy. N. Agrawal and S. Smith (eds.). Retail Supply Chain Management (2nd ed.). Springer Science+Business Media, LLC. 79–112.

Working Papers

Chen, L., A. J. Mersereau, Z. Wang. 2016. Optimal Merchandise Testing with Limited Inventory.

Wang, Z., A. J. Mersereau. 2015. Bayesian Inventory Management with Potential Change-Points in Demand.

Natarajan, K., D. Kostamis, A. J. Mersereau. 2012. Strategic Demand Information Sharing Between Competitors.

Peer-Reviewed Conference Proceedings

Mersereau, A. J., P. Rusmevichientong, J. N. Tsitsiklis. 2008. A Structured Multiarmed Bandit Problem and the Greedy Policy. 47th IEEE Conference on Decision and Control 4945-4950.

Bertsimas, D., A. J. Mersereau, N. R. Patel. 2003. Dynamic Classification of Online Customers. 2003 SIAM International Conference on Data Mining (SDM03) 107-118.

Invited Presentations

“Optimal Merchandise Testing with Limited Inventory” – University of Minnesota, ISyE Department, December 2015. – Northwestern University, Kellogg School of Management, October 2015. – London Business School, February 2015.

“Bayesian Inventory Management with Potential Change-Points in Demand” – INFORMS Annual Meeting, San Francisco, CA, November 2014.

“Demand Estimation from Censored Observations with Inventory Record Inaccuracy” – University of California, Los Angeles, Anderson School of Management, May 2013. – University of Florida ISOM Workshop, February 2013. – CERET Retail Workshop, Santiago, Chile, January 2013. – INFORMS Annual Meeting, Phoenix, AZ, October 2012. – Manufacturing and Service Operations Management (MSOM) Conference, New York, June 2012. – INFORMS Annual Meeting, Charlotte, NC, November 2011. – UNC CIBER Junior Faculty Roundtable, April 2011.

“Initial Shipments of New Products at Zara” – Manufacturing and Service Operations Management (MSOM) Supply Chain SIG Workshop, Seattle, June 2014. – DIIE/LBS Workshop on Operational Innovation, London, UK, July 2013. – University of Chicago, Booth School of Business, December 2012. – Southern Methodist University, Cox School of Business, November 2012. – University of California Berkeley, Haas School of Business, October 2012. – University of North Carolina, Kenan-Flagler Business School, April 2012. – POMS Annual Conference, Reno, NV, May 2011. – INFORMS Annual Meeting, Austin, TX, November 2010.

“Inventory Record Inaccuracy and Dynamic Cycle Counting” – Consortium for Operational Excellence in Retailing Annual Meeting, Harvard University, May 2011.

“Dynamic Capacity Allocation to Customers Who Remember Past Service” – Universidad de Chile, January 2013. – INFORMS Annual Meeting, Charlotte, NC, November 2011. – University of Michigan Ross School of Business, November 2011. – Manufacturing and Service Operations Management (MSOM) Service SIG Workshop, Ann Arbor, June 2011. – NYU Stern School of Business, November 2010. – INFORMS Annual Meeting, Austin, TX, November 2010. – Duke-UNC Operations Management Research Workshop, April 2010. – INFORMS Annual Meeting, San Diego, CA, October 2009.

Invited Presentations (continued)

“Markdown Pricing with Unknown Fraction of Strategic Customers” (and related) – INFORMS Annual Meeting, San Diego, CA, October 2009. – Manufacturing and Service Operations Management (MSOM) Conference, Boston, June 2009. – INFORMS Annual Meeting, Washington, DC, October 2008.

“A Structured Multiarmed Bandit Problem and the Greedy Algorithm” – University of Texas at Austin, McCombs School of Business, March 2009. – Duke University, Fuqua School of Business, November 2008. – INFORMS Annual Meeting, Seattle, November 2007.

“Information-Sensitive Replenishment When Records Are Inaccurate” (and related) – Columbia University IEOR/DRO, April 2009. – University of North Carolina, Department of Statistics and Operations Research, April 2009. – Massachusetts Institute of Technology, Sloan School of Management, November 2008. – Manufacturing and Service Operations Management (MSOM) Conference, College Park, MD, June 2008. – University of Florida ISOM/ISE, February 2008. – INFORMS Annual Meeting, Seattle, November 2007. – University of Illinois Urbana-Champaign, IESE Department, April 2007. – Washington University in St. Louis, Olin School of Business, March 2007. – University of North Carolina, Kenan-Flagler Business School, January 2007. – INFORMS Annual Meeting, Pittsburgh, November 2006. – University of Chicago, Graduate School of Business, November 2006.

“Retail Inventory Management When Records are Inaccurate” (and related) – “Cutting Edge” Speaker Series, Kenan-Flagler Business School, University of North Carolina, December 2009. – Consortium for Operational Excellence in Retailing (COER), April 2006 (teleconference). – Manufacturing and Service Operations Management (MSOM) Conference, Chicago, IL, June 2005 (presented with Nicole DeHoratius). – Production and Operations Management Society (POMS) Annual Conference, Chicago, April 2005 (presented with Nicole DeHoratius).

“Relaxations of Weakly Coupled Stochastic Dynamic Programs” – International Symposium on Mathematical Programming (ISMP), Rio de Janeiro, Brazil, Aug. 2006. – Georgia Institute of Technology, ISyE Department, January 2006. – Northwestern University, IEOR Department, November 2004. – INFORMS Annual Meeting, Denver, October 2004.

“A Learning Approach for Interactive Marketing to a Customer Segment” (and related) – Lehigh University, IMSE Department, February 2003. – University of Chicago, Graduate School of Business, February 2003. – University of North Carolina, Department of Operations Research, February 2003. – University of Toronto, Rotman School of Management, February 2003. – Duke University, Fuqua School of Business, January 2003. – INFORMS Annual Meeting, San Jose, November 2002.

“Dynamic Classification of Online Customers” – SIAM International Conference on Data Mining, San Francisco, April 2003.

Teaching

MBA700 “Analytical Tools for Decision Making” and MBA714 “Business Statistics and Analytics” Full-time MBA program, Kenan-Flagler Business School, University of North Carolina, 2007– 2015 – Awarded Weatherspoon Award for Excellence in MBA Teaching, 2011. – Awarded Outstanding Instruction in the MBA Core Curriculum by Classes of 2015, 2014, 2013, 2011, 2009. – Awarded Outstanding Dedication in the MBA Core Curriculum by Class of 2010. Weekend Executive MBA program, Kenan-Flagler Business School, University of North Carolina, Spring 2013-2016. – Award for teaching excellence from Class of 2014.

MBA700 “Analytical Tools” MBA@UNC online MBA program, Kenan-Flagler Business School, University of North Carolina – Development lead professor (with Alan Neebe) – Developed and launched among first four online courses, Fall 2011. – Awarded inaugural Team Faculty Award by MBA@UNC program, December 2012.

MBA706 “Data Analytics: Tools and Opportunities” Full-time MBA program, Kenan-Flagler Business School, University of North Carolina, Spring 2014-2015.

MBA706 “Data Analytics” MBA@UNC online MBA program, Kenan-Flagler Business School, University of North Carolina – Development lead professor (with Tarun Kushwaha) – Launched Fall 2015.

“Big Data & Business Analytics” Three-day open-enrollment executive development course, December 2014. (with Tarun Kushwaha) MBA@UNC immersion session, San Francisco, March 2015.

MBA703 “Operations Management” Evening Executive MBA program, Kenan-Flagler Business School, University of North Carolina, Summers 2008-2011.

Bus 40000 “Operations Management: Business Process Fundamentals” Full-time, evening, and weekend MBA programs, Graduate School of Business, University of Chicago. – 14 sections taught from 2004–2007.

Teaching Assistantships “Data Mining: Algorithms and Applications,” Massachusetts Institute of Technology, Spring 2001 and Spring 2002. “Introduction to Simulation and Optimization,” Massachusetts Institute of Technology, Fall 1999.

Professional Service

Academic Community Member: INFORMS. Associate Editor for Operations Research, 2012-present. Meritorious Service Awards for Manufacturing and Service Operations Management, 2011, 2012, 2014. Distinguished Service Award for Management Science, 2013. Named to Editorial Review Board for Production and Operations Management, 2015. Ad-hoc referee for Operations Research Management Science Manufacturing and Service Operations Mgmt. Sloan Management Review Production and Operations Management Naval Research Logistics Journal of Operations Management European Journal of Operations Research Journal of Computing Transportation Science IIE Transactions INFORMS Doctoral Colloquium, Speaker, November 2011.

Kenan-Flagler Business School, University of North Carolina OTIM area PhD program, Co-coordinator, 2009-2014. OTIM area research seminar, Co-coordinator, 2008-2009, 2010-2011. Advised doctoral students Ming Jin (2007-2008), Jyoti Ray (2009-2010), Karthik Natarajan (20082010), Zhe Wang (2010-2015), Oguz Cetin (2014-present). MBA Integrative Exercise, Judge, 2009-2016. Deloitte case competition, Judge, November 2013, November 2014. GE case competition, Judge, October 2011, October 2012. Net Impact Greening Committee, Faculty advisor, 2008-2009.

Graduate School of Business, University of Chicago Coordinator, Operations Management research seminar, Spring 2005, Spring 2006, Spring 2007.