Pedro Amarim
Information and Offline Experiences in Omnichannel Retail
Prof. Saravanan Kesavan
North Carolina Üniversitesi
Dr. Dorothee Honhon
University of Texas at Dallas
Assoc. Prof. Dr. Alexander Huebner


October 12, 2022 - 9:00 am


October 12, 2022 - 5:00 pm

EWG Retail Conference 2022

Dear Conference Participants,

Welcome to the website of the 5th Meeting of the EURO Group on Retail Operations, hosted by KUMPEM Retail Research Forum, Koç University.

KUMPEM – Koç University Retail Research Forum aims to foster and strengthen research-industry collaboration in Turkey since 1999. It is sponsored by Migros, the pioneering supermarket chain in Turkey.

The 5th meeting of EWG-Retail will take place on October 12-13, 2022 at Koç University Founders Lounge, located at Sarıyer Campus–Istanbul, on the hills of beautiful Bosphorus. This year participating speakers may also have the option to prolong their stay and attend XI. KUMPEM Retail Conference Industry Day on October 14th,, if they choose to register (Please read details below).

The EURO Group on Retail Operations has been founded in 2015 and has met on a yearly basis in Beilngries (Germany), Porto (Portugal) and Eindhoven (Netherlands) and Mallorca, Spain since 2016.

We are looking forward to holding the next EWG-Retail conference to strengthen interactions among all participants, foster joint research projects within the group as well as an opportunity for academic growth for all.

Looking forward to seeing you in Istanbul!

On behalf of the organizing committee,

Gürhan Kök
Meltem Kayhan
KUMPEM Directors


October 12 th, 2022
1 st  Day
9:00 – 9:10 Opening Remarks Koç Üniversity :Gürhan Kök
9:10 – 9:30 Opening Remarks Migros Team
9:30-9:55 Pedro Amorim Omnichannel grocery retail and food waste: an Empirical Analysis INESC TEC
9:55-10:20 Burak Gökgür A Design and Pricing Problem of Eco-Friendly Product With Heterogeneous Eco-Conscious Consumers Sabancı University
10:20-10:45 Fredrik Eng-Larsson The impact of green labels on customer choice of e-commerce delivery method: Evidence from an online pharmacy Stockholm University
10:45-11::00 Q&A
Coffee break 11:00-11:20
11:20-11:45 Saravanan Kesavan Augmenting Algorithms with Human Input: Estimating the Value of Private Information with a Large-Scale Field Experiment
11:45-12:10 Dorothee Honhon A Behavioral Study of Assortment Planning The University of Texas at Dallas
12:10-12:35 Aliasghar Arabmalda Play hard, work hard? How Tetris experience impacts the performance in manual truck loading for retail distribution Georg-August-University of Göttingen
12:35-13:00 Rafael Escamilla Order-Based Trade Credits and Operational Performance in the Nanostore Retail Channel Tilburg University
End of day 13:00-13:15
    13:30 Bus departure for the EWG participants
                     13:30-19:00 Boxed Lunch on the bus + City Tour  EWG registered participants
October 13 th, 2022
2nd day
9:00-9:25 Alara Taşcıoğlu Online Product Display Optimization Koç University
9:25-9:50 Jean-Sebastian Matte Product variety and consumer behaviour in online fast fashion retail McGill University
9:50-10:15 Mert Cetin Assortment Customization for Brick-and-mortar Stores IESE Business School
10:15-10:30 Q&A
Coffee break 10:30-10:50
10:50-11:15 Alexander Hübner Picking for Expiration Dates in Grocery Retail – A Field Study Technical University of Munich
11:15-1140 Marjolein Buisman Expecting the unexpected: Excessive buying behavior of consumers during the start of the COVID-19 pandemic Otto Beisheim School of Management
11:40-12:05 Hanife Armut Products that Stay with Us: Physical Mobility Leads to Preference for Durable Products Koç University
12:05-12:15 Q&A
Lunch break 12:15- 13:15
13:15-13:40 Daniela Fernandes Fleet planning and demand-based pricing for Attended Home Delivery INESC TEC
13:40-14:05 Faranak Khooban Cross-border retail coopetition Eindhoven University of Technology
Coffee break 14:05-14:20
Flash presentations: 7 min+ 3 min q&a
14:15-14:25 Özden Gür Ali Attended home delivery slot choice and price sensitivity for personalization Koç University
14:25-14:35 Martin Waitz Inventory decisions under transshipment and substitution in an omni-channel grocery setting WU Vienna University
14:35-14:45 Ayşe Çetinel The Value of Experience-centric Stores in Omnichannel Retail: Explaining product category-level variation based on consumer preferences Koç University
14:45-14:55 Christoph Baldauf Store Performance and the Impact of Online Returns Stockholm University
14:55-15:05 Somayeh Torkaman From Return to Exchange: The Value of an Omni-channel Journey Eindhoven University of Technology
Coffee break 15:05-15:25
15:25-15:35 Alper Saylam Supply chain smart data DHL Supply Chain
15:35-15:45 Susana Relvas On the use of dark stores in omnichannel last mile distribution Universidade de Lisboa
15:45-15:55 Konstantin Wink Food waste driver identification and reduction in retail Technical University of Munich
15:55-16:05 Moritz Hundhammer Combining robotic and manual picking for store-specific palletizing in a parts-to-picker distribution center Technische Hochschule Ingolstadt
16:05-16:15 Demet Ulusoy Customer Shopper Characteristics in Omni-channel Retail Experience – A Case From Turkey Bahçeşehir University
16:15-16:30 Q&A
16:30-16:49 Closing Remarks