EWG Retail Conference 2022

Dear Conference Participants,

Welcome to the website of the 5th Meeting of the EURO Group on Retail Operations, hosted by KUMPEM Retail Research Forum, Koç University.

KUMPEM – Koç University Retail Research Forum aims to foster and strengthen research-industry collaboration in Turkey since 1999. It is sponsored by Migros, the pioneering supermarket chain in Turkey.

The 5th meeting of EWG-Retail will take place on October 12-13, 2022 at Koç University Founders Lounge, located at Sarıyer Campus–Istanbul, on the hills of beautiful Bosphorus. This year participating speakers may also have the option to prolong their stay and attend XI. KUMPEM Retail Conference Industry Day on October 14th,, if they choose to register (Please read details below).

The EURO Group on Retail Operations has been founded in 2015 and has met on a yearly basis in Beilngries (Germany), Porto (Portugal) and Eindhoven (Netherlands) and Mallorca, Spain since 2016.

We are looking forward to holding the next EWG-Retail conference to strengthen interactions among all participants, foster joint research projects within the group as well as an opportunity for academic growth for all.

Looking forward to seeing you in Istanbul!

On behalf of the organizing committee,

Gürhan Kök
Meltem Kayhan
KUMPEM Directors

Program Notes

The EURO Group on Retail Operations 5th meeting will be hosting Ph.D students, academics, industry experts from different countries and  Turkey. 50 international and 30 local participants are expected to participate in 2022 meeting. (For past conferences: http://www.ewg-retail-ops.eu/)

This year participating speakers will also be welcomed to the 11th KUMPEM Retail Conference Industry Day at October 14th if they choose to register for an extra day.

Kumpem Annual Retail Conferences host top quality research talks from prominent marketing and operations academics and industry professionals every year. The event attracts about 200 retail industry executives as audience interested in applied retail research, new applications and innovative solutions. The objective is to showcase high quality applied research (empirical or modeling) and demonstrate the state-of-the art in marketing and operations management research.  For past conferences: https://kumpem.ku.edu.tr/en/retail-conferences/



5th  EWG Retail Conference:  

Tuesday October 11th, 2022


Group Welcome Dinner – at 19:30 pm

Wednesday October 12th, 2022

Shuttles leave at 8:00 am from the hotel

9:00-13:00 EWG Conference @ Koç Campus at Rumeli Feneri, Sarıyer

Lunch boxes- snacks and drinks on the bus

14:00 – 18:30 City Tour

19:30 Off-campus Conference Dinner

Thursday October 13th

Check-outs from the hotel at 8:00 am

9:00-16:30 EWG Conference @ Koç Campus at Rumeli Feneri, Sarıyer

Lunch: Koç University Tower Hall

Shuttles will leave from Koç Sarıyer Campus to the airports.

Evening: Free time

KUMPEM Industry Day: 11th KUMPEM Retail Conference

Friday October 14th  

9am—5pm @ Downtown Istanbul- (Venue address will be announced later)


8th of August   –  Deadline of abstract submissions

23rd of August  –  Notification of acceptance

1st September      Early Bird Registration*

15th  September – Deadline for speaker registration

23rd September  Last day for Registration


Refer to https://pay.zetatour.com.tr/ewg-retail-conference-registration for registration details.

Abstract Submission

We are looking forward to learning about your research and academic studies. If you are interested to present your work at the meeting – either in a full talk of 20 minutes or in the poster sessions – please submit by August 8th , 2022 to ewgretailop2022@ku.edu.tr.

The program committee of the EWG Retail Operations will review the submissions as they arrive and finalize all evaluations by August 23rd. Please make sure you complete your registration by September 15th as a participant or a presenter in the conference.

Please provide:

  • Title
  • Authors and affiliations
  • Abstract-
  • Participation type: Poster or Presentation
  • E-mail address for correspondence

Important Notes

For accommodation, airport transfers, and other services such as city tours, you may refer to https://pay.zetatour.com.tr/ewg-retail-conference-registration link. You may direct any questions and requests to burcin@zetatour.com.tr  for further details.

Please note that Koç University does not assume any liability for services other than hosting the conference sessions and lunches which will be provided to all participants free of charge.

Conference Venue

Koç University Founders Hall

Program Schedule

October 12 2022 EWG Retail Conference


12 Ekim 2022 Koç Üniversitesi Kurucular Salonu
1. Gün
9:00 – 9:10 Açılış Konuşması Koç Üniversitesi:Prof. Dr. Gürhan Kök
9:10 – 9:30 Açılış Sunumu Migros
9:30-9:55 Pedro Amorim Omnichannel grocery retail and food waste: an Empirical Analysis INESC TEC
9:55-10:20 Burak Gökgür A Design and Pricing Problem of Eco-Friendly Product With Heterogeneous Eco-Conscious Consumers Sabancı Universitesi
10:20-10:45 Fredrik Eng-Larsson The impact of green labels on customer choice of e-commerce delivery method: Evidence from an online pharmacy Stockholm University
10:45-11::00 Q&A
Kahve Arası 11:00-11:20
11:20-11:45 Saravanan Kesavan Augmenting Algorithms with Human Input: Estimating the Value of Private Information with a Large-Scale Field Experiment
11:45-12:10 Dorothee Honhon A Behavioral Study of Assortment Planning The University of Texas at Dallas
12:10-12:35 Aliasghar Arabmalda Play hard, work hard? How Tetris experience impacts the performance in manual truck loading for retail distribution Georg-August-University of Göttingen
12:35-13:00 Rafael Escamilla Order-Based Trade Credits and Operational Performance in the Nanostore Retail Channel Tilburg University
Gün Sonu 13:00-13:15
    13:30  EWG     kayıtlı katılımcılar için otobüs kalkışı
                     13:30-19:00 Öğlen yemeği yerleşkede ikram edilecektir ancak EWG grubu öğlen yemeğini lunch box olarak otobüste alacaklar

October 13 2022 EWG Retail Conference


13 Ekim 2022 Koç Üniversitesi Kurucular Salonu
9:00-9:25 Alara Taşcıoğlu Online Product Display Optimization Koç Üniversitesi
9:25-9:50 Jean-Sebastian Matte Product variety and consumer behaviour in online fast fashion retail McGill University
9:50-10:15 Mert Cetin Assortment Customization for Brick-and-mortar Stores IESE Business School
10:15-10:30 Q&A
Kahve Arası 10:30-10:50
10:50-11:15 Alexander Hübner Picking for Expiration Dates in Grocery Retail – A Field Study Technical University of Munich
11:15-1140 Marjolein Buisman Expecting the unexpected: Excessive buying behavior of consumers during the start of the COVID-19 pandemic Otto Beisheim School of Management
11:40-12:05 Hanife Armut Products that Stay with Us: Physical Mobility Leads to Preference for Durable Products Koç Üniversitesi
12:05-12:15 Q&A
Öğlen Arası     12:15- 13:15
13:15-13:40 Daniela Fernandes Fleet planning and demand-based pricing for Attended Home Delivery INESC TEC
13:40-14:05 Faranak Khooban Cross-border retail coopetition Eindhoven University of Technology
Kahve Arası 14:05-14:20
Flash sunumlar: 7 dk+ 3 dk q&a
14:15-14:25 Özden Gür Ali Attended home delivery slot choice and price sensitivity for personalization Koç Üniversitesi
14:25-14:35 Martin Waitz Inventory decisions under transshipment and substitution in an omni-channel grocery setting WU Vienna University
14:35-14:45 Ayşe Çetinel The Value of Experience-centric Stores in Omnichannel Retail: Explaining product category-level variation based on consumer preferences Koç Üniversitesi
14:45-14:55 Christoph Baldauf Store Performance and the Impact of Online Returns Stockholm University
14:55-15:05 Somayeh Torkaman From Return to Exchange: The Value of an Omni-channel Journey Eindhoven University of Technology
Kahve Arası 15:05-15:25
15:25-15:35 Alper Saylam Supply chain smart data DHL Supply Chain
15:35-15:45 Susana Relvas On the use of dark stores in omnichannel last mile distribution Universidade de Lisboa
15:45-15:55 Konstantin Wink Food waste driver identification and reduction in retail Technical University of Munich
15:55-16:05 Moritz Hundhammer Combining robotic and manual picking for store-specific palletizing in a parts-to-picker distribution center Technische Hochschule Ingolstadt
16:05-16:15 Demet Ulusoy Customer Shopper Characteristics in Omni-channel Retail Experience – A Case From Turkey Bahçeşehir Universitesi
16:15-16:30 Q&A
16:30-16:49 Kapanış
Konferans dili İngilizcedir. Tüm sunumlar İngilizce gerçekleşecektir.

October 14 2022 KUMPEM Retail Conference Industry day

14.Eki.22 Dedeman Istanbul Hotel, Gayrettepe
08:30 09:30 Kayıt ve Kahve ikramı
09:30 09:45 Açılış Konuşması
09:45 10:25 Rene de Koster Erasmus Üniversitesi Advanced Storage Policies in Robotic Fullfillment Centers
10:30 11:00 Frederick Larson Stockholm Business School Fast, reliable, cheap and sustainable -What do customers really value in last-mile delivery?
11:00 11:15 Kahve arası
11:15 11:45 Alexander Hübner Münih Teknik Üniversitesi  Picking for Expiration Dates in Grocery Retail
11:45 12:15 Serkan Aktürk Clemson Üniversitesi How to Make Data Driven Decisions in the Omnichannel Era
12:15 13:30 Öğlen yemeği
13:30 14:00 Pedro  Amorim INESC TEC Designing a Tailored Online Delivery Strategy
Panel konuşmaları Perakendede Verinin Gücü
14:00 15:30 Moderatör: Meltem Kayhan                           Kına Demirel                                Hassan Basri Akırmak                                  Batu Sar Mimeda                                          Amazon                                             Mall IQ                                                                                                                  Perakande Medyası: Medyanın 3. Dalgası                                                                                    Amaca Yönelik Analitik ve Yapay Zeka ile Perakendede İnovasyonu Hızlandırma                                                                                                                      Gerçek-zamanlı Aksiyon Alınabilir Alışveriş Niyeti Tahminlemesi
15:30 15:45 Kapanış
Konferans günü öncesi programda güncellemeler olabilir
Sunumlar İngilizce gerçekleşecektir İngilizce Türkçe müteercim tercüme hizmeti gün boyu sunulacaktır

Contact Information

Koç Üniversitesi
Rumelifeneri Yolu Sarıyer 34450
E-mail: kumpem@ku.edu.tr
Tel: +90 212 338 13 03
Faks: +90 212 338 16 52